Refund policy

We have a 30-day refund policy, which means you have 30 days after you or the recipient receives your item to request a refund. 

To be eligible for a refund, you must tell us the details of what happened, along with pictures if necessary. 

To start a refund, you can contact us at emmaline@sunshineformom.com. If your refund is accepted, we’ll send you a refund as soon as your request has been sorted out and processed. 

You can always contact us with any questions at all at emmaline@sunshineformom.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We do not do returns
Because of the nature of the products that we sell, we do not do returns but we are always happy to make any issue made right in the form of a refund or resending product. Thank you!

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.